Aviva Foster UX Design
Experience
2016-2022
Classic Vacations
2013-2015
Larkspur Hotels and Restaurants
2012-2013
Larkspur Hotels and Restaurants
2011-2011
Pioneer Marketing
2008-2010
Hilton Worldwide
Travel Sales Specialist
-Earned Certificates in order to sell 11 destinations worldwide
-Crafted slideshow presentations for travel destinations to be presented to training team
-Listened to client's travel concerns to provide solutions
Sales Manager
- Crated presentations for hotel that matched the brands identity and style guidelines
- Exceeded Yearly Goal by $90K
- Outperformed expectations by offering services that precisely matched guest preferences
Sales & Catering Coordinator
-Increased group booking for social events 115% year over year
-Generated diagrams of meeting rooms to ensure customer satisfaction
-Increased meeting room revenue by 20%
Sales Representative
-Represented company's products
-Promoted products for three nationwide campaigns
-Conducted demos and handle objections
Events Coordinator
-Present information to the leadership team
-Launched new online booking tool with $300k revenue in first year
-Fostered strong working relationships with all departments
Front Desk Agent
-Design and edited monthly newsletter for employees
-Communicate with guests to better understand their individual needs to provide them with the best service possible
-Managed online a phone reservations
-Identified and overcame guest problems
2005-2008
Hilton Worldwide
Education
2022-2023
Google UX Design Professional Certificate
2002-2004
De Anza College
7 courses with 3 projects. Research, Wireframing, Prototyping, Figma, and Adobe XD.
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities.
Awards
2019 - Classic Vacations - Employee of the month
2018 - Classic Vacations - Rookie of the year
2018 - Classic Vacations - Employee of the month
2009 - Embassy Suites by Hilton - Sales Team of the Year
2007 - Doubletree by Hilton - CARE Champion of the month